Simplifying VAT Challenges In E-Invoicing – Part 1

Welcome back to our E-Invoicing Express series.

With tax reporting being one of the primary drivers behind eInvoicing adoption, it’s important to explore some of the common VAT scenarios that taxpayers frequently encounter—especially those with nuanced reporting requirements. In this article, we take a closer look at these challenges and outline the critical steps needed to ensure accurate and compliant eInvoicing.

Understanding Compliant vs. Non-Compliant Tax Invoices

To begin with, let’s distinguish between compliant and non-compliant tax invoices. A compliant tax invoice meets all the VAT regulatory requirements, including:

  • Buyer and seller VAT registration numbers
  • Unique invoice number
  • Date of issuance
  • Clear description of goods or services
  • Applicable tax rate for each supply
  • Total payable amount in AED

Beyond compliance, accuracy is equally important. This means applying the correct tax treatment through proper classification of goods or services, appropriate VAT rates, and correct handling of zero-rated supplies.

Common VAT Scenarios and eInvoicing Implications

Let’s explore several VAT scenarios where creating compliant and accurate invoices can be particularly challenging, along with practical eInvoicing considerations.

1. Exports

Exports are generally zero-rated if certain conditions under VAT law are met. However, businesses often face challenges such as:

  • Accurately identifying and recording buyer information
  • Distinguishing between temporary and permanent exports
  • Tracking export documentation for VAT claims
  • Confirming export completion within 90 days
  • Managing returnable sales with proper documentation

To stay compliant, businesses should:

  • Record buyer details accurately, including identification numbers (especially with Peppol integration)
  • Automate the classification of export types
  • Maintain a robust documentation trail to support zero-rating
  • Track return periods and ensure proper VAT adjustments for reimported goods

2. Milestone-Based Tax Invoices

Milestone billing is common in construction and real estate projects, where tax invoices are raised at various stages of project completion. The VAT liability is based on payment milestones, making tracking essential.

Challenges typically include:

  • Aligning VAT charges with supply dates across milestones
  • Maintaining visibility and consistency across multiple invoices per project

Recommended actions include:

  • Using eInvoicing software that supports milestone tracking
  • Adding custom fields like Project ID and Master Contract Number to improve traceability

3. Retention

Retention clauses are typical in EPC and large-scale construction contracts. VAT must be calculated only on the net value—excluding retained amounts.

Mistakes often occur when these clauses are not reflected properly in contracts or invoices. Businesses can address this by:

  • Automating VAT calculations that account for retention
  • Ensuring that contracts contain VAT-compliant retention language
  • Customizing invoice fields to track retention values clearly

4. Inter-Company Transactions (Reimbursement vs. Disbursement)

For businesses with multiple group entities, it’s common for one entity to incur expenses on behalf of another. The key is distinguishing whether the expense is a reimbursement (subject to VAT) or a disbursement (outside the scope of VAT).

This can be complex due to:

  • Unclear identification of the actual recipient of the service
  • Confusion around invoice addressees
  • Ambiguity in contractual obligations

To remain VAT-compliant:

  • Clearly document all inter-company transactions
  • Put in place processes that ensure systematic eInvoice generation and categorization

5. Transactions with Multiple Tax Rates

VAT treatment varies—standard rate (5%), zero-rated, or exempt—depending on the nature of the goods and services. When multiple VAT rates apply within a single invoice, proper segregation is necessary.

Best practices include:

  • Training invoice preparers to identify and apply the correct VAT treatment
  • Ensuring your eInvoicing solution supports multi-rate VAT calculations, and identifying workarounds if needed

As we’ve seen, even routine transactions can present VAT complexities in an eInvoicing environment. With the right processes and robust eInvoicing software in place, businesses can navigate these challenges efficiently and remain compliant.

Stay tuned for the next part in our E-Invoicing Express series, where we’ll continue exploring VAT reporting challenges in the UAE.

Special thanks to Cygnet for their contribution to this project.

Dhruva Consultants - Leading Tax Practice